Hi team,

The eBay address import is incorrect:

On eBay, the address data will be like this:

Anna Castro

ebay:vrnjyzv

60 Brooklyn Rd

Brooklyn, NSW 2083

Australia

+61 402 217 058

60 Brooklyn Rd is the address

And eBay:vrnjyzv is the order ID

However, when your system is imported to Shopify, it mistakes that ebay:vrnjyzv is the 1st line of address, and 60 Brooklyn Rd is the building.

You can see it in the picture:

1: address print by eBay

2: Address sent by Commercium: on the left is the edited address, while on the right is the incorrect address sent by Commercium.

This error triggers a Shopify warning about an incorrect address, and when creating the AusPost label, it puts the ID in the address line. Hope you can fix this soon.

Best regards

Cedrus Dang

(Tech staff of Account: info@wa.oznailsbeautysupply.com.au)